First time there great service.

I really appreciate everyone involved.in getting my car fixed after 3 different shops couldn't do it. They were able to get my car back when I really need it. Fair price for great work. I will bring my car back to finish items that need addressed. Call them if your having problems with your Mercedes. Highly recommended.

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Our sons car broke down a Monday and we limped it to Hippensteels. They ordered a part to be delivered Thursday. The car wouldn't read the new part. The problem was, our son was leaving for college next Monday. Mike worked over the weekend to get the car to read the new part, on his days off. Hippensteel's's then did a thorough inspection of the car on Monday to ensure we/us as parents would be ok with our son taking this car to the extreme weather and hills of NY would be safe with our son inside. And I can tell you, this isn't the first time Mike has done this for someone and it's not the second. It's constant.

Excellent Service and always informed as to what needs to be addressed on my vehicles. Personable greeting every time you walk into the establishment and great conversation.

Do great work and friendly

Awesome! Have used them several times for all things Volkswagen. Great service, price much cheaper than any dealer and know what they are doing. Friendly staff.